How do I get a refund from Norwegian Air?


Norwegian Air is the fourth largest low-cost carrier operating in Europe. You can book a low-fare calendar flight with Norwegian Air to reach your favorite destination untroubled. Also, if you no longer want to continue the journey due to some dire emergency, you can cancel your Norwegian booking.

If you are looking for answers to how long does Norwegian refund take, then you have got to the right place! Keep reading the article to find the best possible answers to your refund-related queries.

The refund policy at Norwegian Air

If you face inconsistencies in your travel itinerary and want to cancel your booked Norwegian flight, keep in mind these refund policies of Norwegian Air:

Norwegian Air allows you to make changes and cancel your flight up to 30 minutes before the scheduled departure of your flight. The condition mentioned stays true if you are booked with LowFare, LowFare+, and Premium tickets.

  • If you have purchased the cancellation protection, you are subjected to compensation on behalf of the airline.
  • If you face a medical emergency and need to cancel your flight, you can file a special request stating your medical condition to the airline.
  • Not to mention, if you are canceling your flight because of some medical reason, you might have to submit documents that prove your illness.
  • In case of a family medical emergency, you are entitled to a refund only if you have bought the Cancellation Protection while booking your ticket.
  • As per the Norwegian airlines refund policy, you are not entitled to a refund if you are canceling your flight because of the following reasons:
  1. Examinations 
  2. Surgery (elective)
  3. Hospital admittances for treatments are planned before booking the reservation.
  • You can expect the debit of your refund money within the seven days of the request made.

Simple steps to get a refund on a Norwegian flight

Follow the given steps if you want to request a refund for your canceled Norwegian flight:

  • Visit the official Norwegian site using your search engine.
  • Select the Help and Contact option given in the menu.
  • Click on the Claims and Feedback link.
  • Select the details of the refund you want to make from the options given.
  • Depending upon your situation, answer the asked question if you need to claim the refund.
  • Enter your travel credits, including the ticket booking reference number and the passenger’s last name.

These are some simple and easy steps to look forward to if you want to claim the refund money without facing any troubles.

The customer service team of the airline will help you understand the refund and cancellations fare policies. The Norwegian Air customer service team works around the clock to help you benefit from the Norwegian airlines refund protocols. Reach the representatives using their phone number and live chat to get the best possible assistance.

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