How can I speak to someone at Qantas?

Qantas Airways is a major airline in Australia, and it provides airline services to national and international destinations. It is one of the oldest airlines in the world and a member of Oneworld airline and has a 4-star rating based on quality aircraft service to their passengers. You can contact Qantas customer service if you are facing any airline-related problemsIf you don't know the procedure of talking to a live person, then do not skip this web page because here, you will find all the ways to contact the airline's customer service.

Different methods to contact the customer service of Qantas Airways

The airline has provided many ways through which you can contact them for help. These communication mediums are phone calls, live chat, email, etc. read about them individually from the points given on this website.

Contacting Qantas through phone call service: 

Through phone call service, passenger can resolve their query quickly. If you do not have the Qantas customer service number, go through the instructions and follow them.

  • Open the official website of the Qantas airline on a web browser and then do language and region selection from the top of the page.
  • Navigate to the help section on the menu bar and choose the help and support option from the drop-down list.
  • Please search for the contact us option on the web page and click on it, redirecting you to a new webpage. Choose your query from the page and dial the given contact number.

After dialing 1(800) 227-4500, you will hear the IVR instructions below.

  • Dial 0800 964432, +33 1 57 32 92 83(French)
  • Press 1 for a new reservation
  • Press 2 for canceling a reservation
  • Press 3 to now your refund status
  • Press 4 to check-in for your flight
  • Press 5 report for lost and found baggage
  • Press 0 to repeat the instructions again
  • Press # to talk to a live agent.

Press the keys according to your preference and connect yourself with an agent from the airlines.

Contacting Qantas through live chat service: 

If the Qantas phone number is unavailable or you are experiencing a long hold and wait on call, you can resolve your query by chatting with the airline's customer support. For that, you have to follow the steps given below.

  •  Go to the airline website and choose your language and region from the top of the page.
  • If you are an existing customer, log in to your account; if you are not an existing user, sign up for a new account.
  •  After that, move towards the end of the page and click on help and support.
  •  From a new webpage, choose the chat option. A chat box will appear on the screen.
  • Type your query and wait for a customer care executive to come online and assist you.

Contacting the Qantas through email service: 

If your query or concern does not require instant assistance and you are a member of the frequent flyer program, then you can drop a mail to the airline. All you need to do is type on your web browser's search bar and open the airline's website. After that, go to the airline's contact page, choose the email option from there, and send an email to the official mail address of the airline ( or After sending the mail, you will receive an automated mail for the confirmation of raising your ticket. A customer care executive will revert to your mail in twenty-four hours.

Contacting airlines through social media: There are very few airlines that offer the service of customer support through social media. You can send plain text over there and check the social media accounts for recent updates of the airline. The links to the accounts are given below:

What is the customer service hour of Qantas airline?

The Qantas customer service hours are twenty-four hours a day and seven days a week call 13 13 13(AUS). The contact number of the airline and chat window is for free because they do not want that the passengers face any problems, and if they do, they can take help at any time of the day for free from any corner of the world.

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